Home   Login   Available Counties   Join   Demo   Requirements   Support   FAQ   About Us   News   Contact Us

SUPPORT

 

Welcome to Technical Support. Our team of trained professionals has helped thousands of users to migrate to new platforms, resolve issues, and improve productivity. We are committed to providing you with the best service available. Our support team understands that when you contact us your looking for a professional that can quickly work to resolve the issue.

Our support team can use tools to connect to the customers computer to assist in helping to resolve support related issues.

 

  If you have not been able to view images, an application that you are using within Internet Explorer could be blocking Pop-Ups. CLICK HERE for additional information.   

Our support team is available from 8:00 AM until 5:00 PM Central Time
(Monday thru Friday, except during Holidays)

First Time Users, note these items:

eTitleSearch.com requires that you are using Microsoft XP (or later operating system) and Microsoft’s Internet Explorer version 7 or later.

If you are using Windows Vista or Windows 7, you will need to perform one of the following options to use eTitleSearch:

1.) "Right-Click" on the Internet Explorer ICON and select "Run as Administrator". This option will bypass some Internet Explorer security issues with eTitleSearch. You will need to do this each time before going to eTitleSearch.com.

2.) Turn off "Enable Protection Mode" in Internet Explorer. To do this, within Internet Explorer, click on "Tools", then "Internet Options", then go to the second tab (Security). Un-Select the "Enable Protection Mode" option.

You will not be able to use eTitleSearch using Firefox or other like products. Internet Explorer is a requirement to use eTitleSearch.

The first time you use eTitleSearch or any time we update our software, just after your Login Name & Password validate, you will see a "BLUE" page that will stop and wait for the update to be downloaded and installed on your computer.

If you are using Windows XP, you will need to click on the bar at the top of the page to accept the download. You should also select to "Always Trust" this way you will not need to see this again.

This process will take about one minute or so depending on your Internet speed.

To view documents make sure your popup blocker is disabled before doing a search. If you are still unable to view documents, you have other applications installed on your computer that are not allowing pop-up windows. This could be Yahoo, Google, etc. toolbars in your Internet Explorer, and/or anti-virus software. Be sure to allow www.etitlesearch.com to be used by any of these applications.




INTERNET SPEED TEST | Verify your Internet Connection Speed, CLICK HERE TO TEST

Title Information Services Division of PropertyInfo Corporation
1638 Highway 62 / 412 - Suite 1A
One Solutions Way - P.O. Box 600
Highland, Arkansas  72542
 All Rights Reserved
Access Information: ePublishing@PropertyInfo.com
Privacy Policy    |    Terms of Use     |    User Agreement    |    Secure Site